Support and Maintenance: Cost-effective solutions delivered faster
Tirnav has significant and direct experience in the support and maintenance of complex applications, platforms, and solutions - both 3rd party and those developed internally. Today’s support challenges demand new models that are not based on resource numbers alone.
With Tirnav, Support and Maintenance you do not have to compromise in technical excellence and thought leadership. We help you increase productivity by maintaining / improving the quality of your services. While classic SLA models track request-to-resolution metrics, they don't provide enough actionable value to organizations. Hence, Our next-generation support services are focused on moving toward integrated development-test-support KPI environments designed to both track and improve results simultaneously.