Manual Shipment Tracking: The client relied on Google Sheets to manage Amazon shipments and inventory, which was inefficient and error-prone.
IMEI Entry Errors: The warehouse team occasionally entered incorrect IMEI numbers during the inward process, leading to discrepancies and extra workload.
Discrepancy Resolution Delays: Identifying and rectifying shipment issues manually slowed down the Amazon Case creation process.
Lack of Real-Time Tracking: Without real-time courier integration, the team couldn’t monitor delivery status efficiently.
Disconnected Systems: Shipment data had to be manually updated across multiple systems including ERP, leading to redundant effort and inconsistencies.
Looking to automate your Amazon ecommerce process using SP-API? Learn more about our Amazon SP-API Integration service.
Sumanth Lingala - Partner
Amazon SP-API Integration: Automated retrieval of shipment and tracking data directly from Amazon, eliminating manual entry.
Courier Aggregator Integration: Enabled real-time shipment tracking from multiple courier partners.
IMEI Scanning Inward Screen: Introduced a dedicated UI for accurate scanning and recording of items received.
Automated Case Management: System flagged shipment discrepancies and enabled direct Amazon Case generation to resolve issues quickly.
ERP & Google Sheets Sync: Integrated with Microsoft Dynamics and Google Sheets for seamless data flow and reconciliation.
Google SSO & RBAC: Implemented secure access with Google OAuth and role-based permissions for unlimited users.
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