Manual Shipment Tracking: The client relied on Google Sheets to manage Amazon shipments and inventory, which was inefficient and error-prone.
IMEI Entry Errors: The warehouse team occasionally entered incorrect IMEI numbers during the inward process, leading to discrepancies and extra workload.
Discrepancy Resolution Delays: Identifying and rectifying shipment issues manually slowed down the Amazon Case creation process.
Lack of Real-Time Tracking: Without real-time courier integration, the team couldn’t monitor delivery status efficiently.
Disconnected Systems: Shipment data had to be manually updated across multiple systems including ERP, leading to redundant effort and inconsistencies.
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Tirnav Solutions boosted operational efficiency by delivering a user-friendly solution that helped reduce removal shipments' processing time. The team provided regular updates and feedback and adhered to the established scope and budget. The client praised their reliable support and flexibility.
Sumanth Lingala - Partner
Amazon SP-API Integration: Automated retrieval of shipment and tracking data directly from Amazon, eliminating manual entry.
Courier Aggregator Integration: Enabled real-time shipment tracking from multiple courier partners.
IMEI Scanning Inward Screen: Introduced a dedicated UI for accurate scanning and recording of items received.
Automated Case Management: System flagged shipment discrepancies and enabled direct Amazon Case generation to resolve issues quickly.
ERP & Google Sheets Sync: Integrated with Microsoft Dynamics and Google Sheets for seamless data flow and reconciliation.
Google SSO & RBAC: Implemented secure access with Google OAuth and role-based permissions for unlimited users.
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