Automated Returns & Warehouse Management Solution for Amazon FBA

Challenges

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  Google Sheets Limitation: Returns were managed on Google Sheets, which quickly became inefficient, error-prone, and difficult to scale.

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  Manual Returns Workflow: The client relied heavily on manual processes to handle Amazon FBA returns, which was slow and prone to human errors.

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  Lack of Real-Time Tracking: Returned items were not tracked properly, causing inefficiencies in warehouse operations.

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  Data Integration: Integration with Amazon SP-API to automate returns and update stock records accurately.

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  Donations & Accounting: Ensuring items that cannot be sold are accounted for, including donations to NGOs.

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  Inventory Confusion: Difficulty in deciding whether to restock or dispose of returned items created delays in warehouse decision-making.

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  Operational Inefficiency: Manual data entry and handling of returns increased turnaround time and impacted customer satisfaction.

Tools & Technologies

Solution

• 1

  Migration from Google Sheets: Transitioned the client from inefficient spreadsheets to a centralized, custom web-based ERP system.

• 2

  Automated Returns Workflow: Developed a standardized system to simplify the returns management process from initiation to completion.

• 3

  Real-Time Tracking: Implemented barcode scanning and live status updates for accurate tracking of every returned item.

• 4

  NGO Donations Accounting: Automated tracking of items donated to NGOs.

• 5

  Data Integration: Leveraged Amazon SP-API for seamless returns processing and stock updates.

• 6

  Warehouse Decisioning: Enabled automated work orders to either restock inventory or mark items for removal, ensuring clarity for warehouse staff.

• 7

  Operational Efficiency: Reduced manual effort with streamlined data entry, automation rules, and faster warehouse processing.

Project Screenshots & Solution Gallery